| Independent 4PL Services |
| acts as a general, impartial contractor, offering comprehensive
supply chain management services from a single source, thus
minimising the costs associated with managing a broad range
of relationships. |
| |
| Lead Logistics Provider Services |
| FREE PORT works with various service providers and partners
for its solutions. FREE PORT has strategic partners in the areas
of physical logistics (3PLs for transportation and warehousing),
financial services, supply chain consulting and IT solutions,
either within the Pership Group or outside. The selection process
always takes place in line with customer needs and preferences
and according to rules of neutrality initially established in
contractual terms. |
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| LLP Transport |
|
LLP Transport improves visibility, transparency and service
levels (timeliness, accuracy, lead times) and reduces complexity,
personnel and transport costs.
|
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| LLP Warehousing |
|
LLP Warehousing enhances stock visibility and transparency,
reduces complexity and inventories, and improves service levels
(stock availability, accuracy, lead times) and cost-effectiveness
of personnel and storage.
|
| |
| Implementation Services |
| Implementation and Project Management
|
|
Implementation starts by defining project aims, setting the
targets and describing the deliverables in detail. This project
definition serves as a reference for decisions throughout
the rest of the project. The major topics in implementation
include business processes, engineering, real estate, IT systems,
migration, HR, finance and legal considerations.
|
| |
| FREE PORT manages projects according to a six-step process: |
 |
Initiation: The formal start of the project |
|
Design: The formal agreement on how to approach the
project and its deliverables |
|
Planning: Following agreement, a detailed plan is created
|
|
Execution: After detailed planning and preparation,
the project goes 'live' |
|
Closing: Gradually phase out and prepare for handover
of the deliverables |
|
Handover: The formal end of the project |
|
| |
| Continuous Improvement Programme
|
|
FREE PORT's Continuous Improvement Programme involves completing
12 essential steps within a four-stage process: Planning for
Quality, Organising for Quality, Measuring Success and Continuous
Development. As a segment of the Continuous Improvement Programme,
FREE PORT works with the customer to review supply chain efficiencies.
One of the core tasks is to evaluate cost efficiency, to ensure
that costs are being driven down.
Key measurements provide a valuable contribution to the Continuous
Improvement process.
|
| |
| Quality Management |
|
Total Quality Management is a management strategy that integrates
quality orientation into the whole structure and workflow
of a company by using methods and techniques of quality management.
|
| |
| FREE PORT's Corporate Policy for Quality, Environment, Health
and Safety (QEHS) is based on five corporate values : |
|
Customer satisfaction: Providing our customers and their
customers with excellent, high value logistics solutions
|
|
Employee motivation: Building on the know-how and stimulation
of individual potential in multi-cultural teams |
|
Operational excellence: Continuous improvement of processes
and services to fulfil or exceed expectations |
|
Corporate citizenship: Acting as a responsible corporate
citizen |
|
Shareholder reward: Developing a sustainable business
to provide increasing shareholder value |
|
| |
| FREE PORT management systems are certified according to the
international standard for quality management systems. We achieve
quality standards through continuous review and internal compliance
testing. Key criteria for compliance are: |
|
Services and facilities that demonstrate best practices
|
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On-going staff training in all processes |
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Clear regard for environmental considerations |
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An objective and constructive evaluation of management
systems and support for Continuous Improvement |
|
| |
| KPI/Performance Management |
| Performance management is a key part of the supply chain.
Measured elements are reviewed as a system, as each component
interacts with all the other parts around it. Performance measuring
not only records historical performance but also provides early
indication of any service slippage. In this second role, the
measures provide a valuable contribution to FREE PORT's Continuous
Improvement Programme. |
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